Procurement Contract Management and the Performance of International Organization for Migration (IOM) in Rwanda

Olivier Kamugisha & Desiré Nimpano
University of Kigali
https://orcid.org/0009-0001-3936-822X
Email: olivierkamugisha@gmail.com

Abstract: The purpose of this study was to examine the effect of procurement contract management best practices on the performance of the International Organization for Migration (IOM) in Rwanda. The study adopted descriptive and
explanatory research designs. A census approach was used whereby all 174 employees of IOM Rwanda were included in
the study. Data were collected using questionnaires and interviews and analyzed using descriptive and inferential statistics
with the aid of Statistical Package for Social Sciences (SPSS). The findings revealed that contract planning and execution
positively and significantly influenced performance, with a mean score of 4.20 and regression results of B = 0.153, p =
0.035. Contract relationship management recorded the highest mean score of 4.27 and emerged as the strongest predictor
of performance (B = 0.725, p = 0.000), indicating that trust, communication, and collaboration with contract partners
significantly improve organizational outcomes. Contract cost management also had a significant positive effect on
performance, with a mean of 4.26 and regression results of B = 0.202, p = 0.007, reflecting the importance of budgeting
and cost control. However, contract monitoring and evaluation, despite a mean of 4.20, exhibited a marginal negative
effect (B = -0.183, p = 0.050), suggesting weaknesses in feedback implementation and monitoring systems. The study
concluded that procurement contract management best practices significantly influence the performance of IOM Rwanda.
The study recommends strengthening monitoring and evaluation systems, improving feedback implementation, and
enhancing contract management practices to further improve organizational performance.