Effect of Stakeholders Management Practices on the Success of Road Construction Project: A Case of Nyamata-Gako-Ruhuha-Nyanza Road in Bugesera and Nyanza Districts, Rwanda (2021–2025)

Isimbi Kayiranga Sandrine and Jean de Dieu Dushimimana
University of Kigali
https://orcid.org/0009-0009-3511-1441
Email: isimbi576@gmail.com

Abstract: This study assessed the effect of stakeholders’ management practices on the success of the Nyamata-Gako-Ruhuha-Nyanza road project in Bugesera and Nyanza Districts, Rwanda (2021–2025). It examined stakeholder identification, stakeholder engagement, and stakeholder monitoring and evaluation as predictors of project success. A mixed-methods explanatory sequential design combined questionnaire data with stakeholder interviews and documentary evidence. From a target population of 323, a sample of 179 participants was selected through stratified sampling and Slovin’s formula. Data were analyzed using Pearson correlation, multiple regression, and thematic analysis. Correlation analysis identified positive associations with project success for identification (r = 0.456), engagement (r = 0.523), and monitoring and evaluation (r = 0.541), all significant at p < 0.01. The combined model explained 32.1% of the variance in project success (R² = 0.321; F = 27.577, p < 0.001). Monitoring and evaluation was a significant predictor (β = 0.289, p = 0.006), followed by engagement (β = 0.234, p = 0.015), whereas identification was not independently significant (β = 0.145, p = 0.178). The study concluded that meaningful engagement and consistent monitoring are especially important for road project success. It recommended systematic grievance tracking, timely consultation, regular stakeholder-register updates, and transparent feedback mechanisms to strengthen project performance and community confidence. The findings further emphasized the need for stronger institutional accountability.