Effect of Stakeholder Management on the Project Success of the Kepler E-Learning Project in Gasabo District, Rwanda
Turinumukiza Aline and Samuel Wabala
University of Kigali, Rwanda
Email: alineturinumukiza@gmail.com
Abstract: This study examined the effect of stakeholder management on the success of the Kepler E-Learning Project in Gasabo District, Rwanda. The study targeted 2,484 stakeholders, from whom 243 respondents were selected using appropriate sampling techniques. A descriptive-correlational mixed-methods design was adopted. Data were collected using structured questionnaires, semi-structured interviews, and documentary review. Quantitative data were analyzed using descriptive statistics, Pearson correlation, and multiple regression analysis in SPSS, while qualitative data were analyzed thematically.Findings showed that stakeholder participation and communication were positively perceived, each recording an aggregate mean of 4.13, while project success recorded an overall mean of 4.05. Pearson correlation results indicated significant positive relationships between project success and stakeholder participation (r = 0.512), communication (r = 0.581), conflict resolution (r = 0.548), and monitoring (r = 0.623), all at p < 0.001. Stakeholder monitoring was the strongest correlate of project success. Multiple regression analysis showed that the four stakeholder management practices jointly explained 46.8% of the variation in project success (R² = 0.468; adjusted R² = 0.459), with all four practices having significant positive effects. However, sustainability of the platform beyond donor funding received the lowest mean score of 3.87. The study recommends strengthening continuous stakeholder monitoring and feedback mechanisms, inclusive communication and participation, effective conflict-resolution mechanisms, and strategies for institutional ownership and financial sustainability beyond external donor support. The findings provide useful evidence for improving the performance and sustainability of e-learning projects in Rwanda.
