Effect of Worker Engagement Practices on Employee Performance at the Rwanda Revenue Authority
Nelson NasasiraUniversity of Kigali, RwandaEmail: nelsonasasira@gmail.com Abstract: This study examined the effect of worker engagement practices on employee performance at the Rwanda Revenue Authority (RRA), Kigali, Rwanda. Three objectives guided the study: to assess the effect of value-based recognition, employee voice and open communication, and internal mobility and mentorship on employee performance. A combined descriptive…