Open Communication – Journal of Research Innovation and Implications in Education

Effect of Working Environment on Employee Performance in the Hospitality Industry in Rwanda: A Case of Lemigo Hotel

By JRIIE | September 2, 2026

Rugaba Tresor Batistuta and Ruth OdengoUniversity of Kigali, RwandaEmail: trugaba@gmail.com Abstract: This study examined the effect of the working environment on employee performance in the hospitality industry in Rwanda, using Lemigo Hotel as a case study. Specifically, it assessed the effect of physical ergonomics and safety, open communication, professional growth and development, and work-life balance…

The Influence of Open Communication by Principals on Performance of Kenya Certificate of Secondary Education Examinations in Public Secondary Schools in Nandi County, Kenya

By JRIIE | November 21, 2023

Rono K. Paul, Kapkiai Moses & David RutoSchool of Education, Kisii University, KenyaEmail: ronopaulk@gmail.com Abstract: The absence of open communication channels within public secondary schools directly affects the educational ecosystem. This communication gap can lead to misunderstandings, misinterpretations of academic goals, and a lack of cohesive strategies among stakeholders, ultimately impacting students’ preparation and performance…