Tag: Mobile Banking
Mobile Payment Services and Financial Inclusion: Evidence from Mobile-Money Agents in Muganza Sector, Nyaruguru District, Rwanda

Mobile Payment Services and Financial Inclusion: Evidence from Mobile-Money Agents in Muganza Sector, Nyaruguru District, Rwanda

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Uwase Nkusi DianaUniversity of Kigali, RwandaEmail: uwase.amoura@gmail.com Abstract: Rwanda reports high headline financial inclusion (96% of adults in 2024), yet rural disparities persist; Nyaruguru District records 10% financial exclusion, more than twice the national rate of 4%. This study examined the effect of four mobile-payment-service dimensions—money-transfer services, deposit-and-withdrawal services, payment-service efficiency, and mobile-banking services—on financial…

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Digitalization on Performance of Financial Institution in Rwanda. Case of Bank of Kigali and Savings and Credit Cooperative (SACCO) of Musanze District

Digitalization on Performance of Financial Institution in Rwanda. Case of Bank of Kigali and Savings and Credit Cooperative (SACCO) of Musanze District

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Uwilingiyimana Philbert & Kato Mahazi KasoziUniversity of Kigali,https://orcid.org/0009-0003-1847-0262Email: philberme@gmail.com Abstract: This study investigates the effect of digitalization on the performance of financial institutions in Rwanda, focusing on the Bank of Kigali and SACCOs in Musanze District. Findings from the study show that the adoption of mobile banking and online banking significantly improves profitability, liquidity, and…

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