Reimagining Student Support in the Digital Era: Stakeholders’ Perceptions of Determinants Influencing Virtual Student Service Delivery in Kenyan Universities
Samuel Ngugi Kariuki, Millicent Adhiambo Ojwan’g & Paul WahonyaUniversity of Eastern Africa, Baratonhttps://orcid.org/0000-0002-1314-077X)Email: kariukis@ueab.ac.ke Abstract: This study focused on “Reimagining Student Support in the Digital Era: Stakeholders’ Perceptions of Determinants Influencing Virtual Student Service Delivery in Kenyan Universities.” A descriptive survey research design was adopted. The target population comprised 459 respondents, including 52 lecturers and…