Effect of Process Optimization on the Performance of the Kula Project in Rwanda
Mutesi Rutembesa Aline & Martin KimemiaSchool of Business and EconomicsDepartment of ManagementMount Kigali UniversityEmail: alinerumu@gmail.com Abstract: Process optimization has become essential for enhancing project performance across sectors. Rwanda’s Kula Project has implemented workflow automation, resource allocation, and bottleneck resolution strategies, yet their measurable impact on project performance remains inadequately documented, creating a knowledge gap in…