Abstract: Quality of university education is dependent on the role that members of academic staff perform in their curriculum and instructional tasks. In recent times, issues of burnout amongst members of the university faculty appears to be increasing. This paper analysed how job demands affected the performance of academic staff in private universities in Kenya. The study is anchored on job demand resources theory to explain how job demands influences workplace performance by employees. The study research design is descriptive. The target population for this study involved academic staff from 10 private universities in Kenya. The respondents were selected using stratified and purposive sampling technique. The data has been collected using questionnaire. Data analysis has been undertaken using descriptive statistics and thematic content analysis. The study has found out that job demands present amongst universities academic staff negatively affected their performances. The workload was high, job ambiguity was present and lecturers worked over time in order to complete tasks given. Further, they experienced burnout, mental fatigue and emotional distress due to the demands placed on their desks by their university management. The result effect of job demands was that instructional tasks were not undertaken to the professional standards resulting to subpar performance. The study recommends for private university management to consider employing additional lecturers (on contract basis) to manage the students admitted in their universities as a way of ensuring quality university education is provided.

Abstract: Social work is a profession that empowers people to overcome barriers and dysfunctional socioeconomic systems, particularly for vulnerable groups like children, the poor, and the physically or mentally challenged. This study sought to determine relationship between workload and professional performance among medical social workers in Nairobi Kenya. The objectives were to determine the relationship between caseload and professional performance among medical social workers in Nairobi, Kenya, and to establish relationship between nature of work and professional performance among medical social workers in Nairobi Kenya. The study anchored by two theorie10.1s: the social learning theory, and the self-regulation theory. This study used mixed-methods descriptive sequential research design adopted, prioritizing qualitative data supported by quantitative data. The target population of 1,600 individuals included medical social workers, interns, and teaching staff, with a sample size of 400 derived using the Taro Yamane formula. Stratified random and purposive sampling techniques were employed. Research tools included semi-structured interviews and questionnaires, pre-tested for reliability and validity. Data analysis utilized SPSS for descriptive and inferential statistics. Ethical standards were rigorously upheld throughout the study. The findings indicated that high caseloads lead to burnout, stress, and diminished job satisfaction, which in turn negatively impacts service quality and effectiveness. Although certain workloads were found to be manageable, excessive demands adversely affect outcomes. Fostering supportive work environments, promoting teamwork, and implementing effective caseload management can improve performance. Complex cases elevate the risk of burnout, training and supervision. The study suggested maintaining balanced caseloads and providing continuous professional development to enhance productivity.